Frequently Asked Questions

Get answers to common questions about Virtual Appointment.

Have clean, dry or lightly styled hair, recent photos from different angles, a list of concerns and goals, and any products you use. This information helps the stylist assess texture, recommend services, and create a realistic plan during your consultation.

Consultations typically last 20 to 30 minutes, depending on concerns and questions. Longer sessions can be scheduled for in-depth planning, color consultations, or detailed styling tutorials. We’ll confirm the time when you book to make sure all your goals are addressed.

Yes. Stylists can suggest shampoos, conditioners, treatments, and styling products suited to your texture and goals. Recommendations include product types, active ingredients to seek or avoid, and affordable options. We can follow up with links or a personalized product list after the consultation.

Yes, we can discuss color goals, previous treatments, and potential risks, but in-person patch tests and formal color application require an in-salon visit. The virtual consult helps plan safe services and identify necessary steps before booking a color or chemical appointment.

Virtual consultations have a flat fee or may be complimentary with certain bookings; we list fees when scheduling. If you book a follow-up in-salon service, the consultation fee can sometimes be applied to that appointment—ask when you reserve your slot.

Book online via our website, micro-link, or by contacting the studio directly. We host video calls on Zoom, FaceTime, or Google Meet depending on your preference. After booking, you’ll receive a confirmation with the chosen platform and joining instructions.