Frequently Asked Questions

Get answers to common questions about Shampoo.

Our Shampoo includes a gentle cleanse using professional products, a regular conditioner combed through for detangling and nourishment, and a professional blow dry finished to your preferred style. Stylists consult on products and heat settings to suit your hair type and needs.

Expect 30 to 45 minutes for most Shampoo services, depending on hair length, thickness, and styling preference. Shorter hair with a quick blow dry may be closer to 25–30 minutes, while longer or thicker hair can take longer.

Yes — communicate your desired look before we begin. Stylists tailor heat, brush technique, and product selection to create volume, smoothness, or a natural finish while protecting hair health. Bring reference photos to ensure we match your preferred result exactly.

Yes. We offer gentle, sulfate-free, and fragrance-free shampoos and conditioners for sensitive scalps. Let your stylist know about allergies or scalp conditions so we can select appropriate products and perform a soothing, comfortable wash.

Using color-safe shampoos and conditioners minimizes fading. Our regular conditioner and gentle blow dry help lock in moisture and smooth cuticles, preserving color. Inform your stylist about recent coloring so we use the best products and techniques for longevity.

Absolutely. Stylists adjust conditioning, comb-through technique, and drying method for curls or textured hair to maintain pattern and reduce frizz. Bring your preferred styling products and communicate your daily routine so we can match results to your hair's needs.