Frequently Asked Questions

Get answers to common questions about Detangle.

A typical Detangle appointment lasts 15–45 minutes depending on hair length, density and knotting. Fine, short hair is quicker; very thick, matted, or heavily textured hair requires more time. We assess and communicate estimated time before starting.

Detangle focuses on sectioned detangling with conditioner; shampoo or a separate deep conditioning can be added on request or recommended for best results. Ask stylist for options — we’ll tailor additions based on hair condition and your styling goals.

Yes. We use conditioning and gentle techniques designed to minimize stress on processed hair. However, extremely fragile or recently chemically treated hair may need extra caution — stylist will assess and may recommend a gentler approach or supplemental treatments.

Absolutely. Our stylists are trained to adjust technique and pressure for children and sensitive scalps, working slowly and using appropriate conditioners. Let us know any sensitivities beforehand so we can choose products and pace to keep the experience comfortable.

Arrive with dry or lightly damp hair unless instructed otherwise. Avoid heavy styling products or tight hairstyles that cause matting. If possible, loosely detangle knots at home and bring any preferred leave-in products to help maintain your routine.

Frequency depends on texture, styling and daily routine — generally every 1–4 weeks for textured or tightly curled hair, and every 3–8 weeks for straighter, low-maintenance hair. Your stylist will recommend a personalized schedule during consultation.