Frequently Asked Questions

Get answers to common questions about Client Consultation.

Bring a history of chemical services, a list of products used, photos of desired styles and current hair pictures. Be ready to discuss allergies, sensitivities, and lifestyle habits so your stylist can craft safe, realistic recommendations.

Most consultations last 15 to 30 minutes depending on hair complexity and questions. Longer assessments may be scheduled for major color changes or restorative plans; timed sessions ensure we gather all necessary details for safe, successful services.

Yes. We visually and physically assess hair strands, ends, porosity and scalp condition. This informs product recommendations, chemical tolerance, and suggested treatments to improve strength, moisture balance, and overall hair health before performing services.

Absolutely. Discussing prior treatments helps us identify risks like overlapping color or fragile hair. We adjust formulas, timing, and prep treatments to avoid damage and set realistic expectations, reducing surprises and ensuring safer outcome for future chemical or color services.

Our consultation fee policy depends on services booked. Short consultations are complimentary with booked services; standalone or extended consultations may incur a small fee. Any consultation fee is applied to your service when you proceed, ensuring value and commitment to planning.

Come with clean, dry hair if possible, and bring photos of styles you like and current hair images. List recent services and product names, note sensitivities, and be ready to discuss daily routines so we can tailor realistic care and styling plans.